Privacy Policy
Version 1.0, effective 25 October 2026.
1. Controller
The controller of personal data processed on concertrider.com is Contexxt Eu Sergey Volosevich, ul. Śniadeckich 9 lok. 12, 61-806 Poznań, Poland, NIP 9721315307, REGON 388351724. Contact: hello@concertrider.com.
2. What we process and why
Server logs. When you open a page, our server records your IP address, the address of the page, the time, your browser’s user agent and the referring page. We use logs to keep the site running and secure (legitimate interest, Art. 6(1)(f) GDPR). Logs are kept for up to 5 weeks.
Approximate location. To show concerts near you, the site estimates your country and city from your IP address (MaxMind GeoLite2 database on our own server, or location headers from Cloudflare). The estimate is used only to build the page you are viewing and is not stored. If you click “This is my city”, the chosen city is saved in a cookie in your browser (see section 3).
Statistics. We count visits with Umami, a self-hosted analytics tool that runs on our own server and does not use cookies or cross-site identifiers. It stores the page address, referrer, browser, device type, country and an anonymised visitor hash that changes over time. Statistics are kept for 25 months (legitimate interest in understanding how the site is used).
3. Cookies
We set only functional cookies, which need no consent:
cr_lang: the language you chose in the language menu (1 year).cr_loc: the city you chose as yours (1 year).
We do not use advertising or tracking cookies.
4. Ticket links
ConcertRider does not sell tickets. “Tickets” buttons lead to ticket sellers (mainly Ticketmaster), often through the affiliate network Impact. When you follow such a link, you leave our site and the seller and Impact process your data under their own privacy policies, including cookies that attribute a purchase to us. We do not receive your personal or payment data, only aggregated information about sales.
5. Recipients and hosting
The site runs on servers of Contabo GmbH (data centre in the European Union). Our domain uses Cloudflare, Inc. for DNS and may use it as a content delivery network; Cloudflare may process IP addresses to deliver and protect the site. We do not sell personal data.
6. Your rights
You have the right to access your data, to have it corrected or erased, to restrict processing, to object to processing based on legitimate interest and to data portability. Write to hello@concertrider.com. You may also lodge a complaint with the Polish supervisory authority, the President of the Personal Data Protection Office (Prezes UODO, ul. Stawki 2, 00-193 Warszawa), or with the authority in your country.
Version history
1.0 (25 October 2026): first version.